Customer Service/Administrative Assistant
Vista, CA Vista, CA Full-time Full-time $20 - $23 an hour $20 - $23 an hour 18 hours ago 18 hours ago 18 hours ago SAN Agrow is the plant protection business unit of SAN Group.
SAN Agrow contributes to sustainable agriculture by providing biotechnological crop protection, nutrients, and biostimulants.
With successful products based on microorganisms or plant extracts, we contribute to more sustainable agriculture.
Through in-house R+D, we gain new insights in the areas of microbial biocontrol agents, microbial fermentations, plant extracts, bio stimulants, as well as plant nutrition.
In this way we create new products for expanding our portfolio for conventional and organic farming.
Do you have the passion to grow within a global organization? If so, you've come to the right place.
We are looking for a motivated, self-driven Customer Service Representative/Administrative Assistant, to join our team.
Summary:
The primary purpose of the Customer Service Representative/Administrative Assistant is to ensure customers understand the product by providing information about products and services, take orders, process returns, answer inquiries and resolve complaints to ensure customer satisfaction.
These are the tasks we trust in you:
Comply with company guidelines to ensure quality of service.
Provide positive and professional customer support by acknowledging and resolving customer inquiries promptly to ensure customer satisfaction.
Maintains files of active orders and updates with changes to customer accounts or orders to ensure that appropriate billing documents are provided to accounting or other associated departments as required.
Oversee the import of raw material purchases and resolve customer delays, in order to ensure timely delivery of raw materials.
Manage the export operations to ensure compliance with tariff and customs regulations.
Provide office administrative support in an effort to help the company stay organized and keep the office running.
To grow in this position, it requires the following:
High school diploma, general education degree, or equivalent.
At least 3 years of Customer support and administrative related experience.
Excellent organizational skills and high-level attention to detail.
Ability to work effectively within a team and independently.
Excellent written and verbal communication and interpersonal skills, including active listening.
Service-oriented and able to resolve customer grievances.
Competency in Microsoft applications including Word, Excel, and Outlook.
Proficient database and ordering system skills.
Fluent in English Self-motivated, with a 'can-do' attitude Seeing change as opportunity and not as a threat Curious, openminded, non-discriminating Energetic, flexible, and motivated We have a SANtastic culture, means for you:
First name terms from trainee to owner No neckties and open doors Small teams to root-in and grow High degrees of freedom to create in a positive team atmosphere Flexible work hours Benefits such as team events, state-of-the-art work environment, internal and external development programs What else to know? You are rooted on-site in Vista, California We appreciate your expertise for 40 hours/week This position is available immediately however, we are happy to consider your notice period or your desired start date.
Based on your professional experience and your qualification, we offer you an attractive total compensation package starting at $41,000.
00 annual base salary.
Our competitive benefits include; 100% employer contribution toward medical and dental plans Voluntary plans, such as vision, life, and long/short-term disability plans Flexible Spending Account (Medical and Dependent care) 4% match on 401K plan (after one year of employment) PTO/SICK hours Paid holidays Year-end target bonus Are you ready to root and grow at SAN Agrow and SAN Group? We are looking forward to your application! Job Type:
Full-time Pay:
$20.
00 - $23.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Vista, CA 92081:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
This is not a hybrid role.
Are you available to work in-office, 8 AM - 5 PM, Monday - Friday? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
SAN Agrow contributes to sustainable agriculture by providing biotechnological crop protection, nutrients, and biostimulants.
With successful products based on microorganisms or plant extracts, we contribute to more sustainable agriculture.
Through in-house R+D, we gain new insights in the areas of microbial biocontrol agents, microbial fermentations, plant extracts, bio stimulants, as well as plant nutrition.
In this way we create new products for expanding our portfolio for conventional and organic farming.
Do you have the passion to grow within a global organization? If so, you've come to the right place.
We are looking for a motivated, self-driven Customer Service Representative/Administrative Assistant, to join our team.
Summary:
The primary purpose of the Customer Service Representative/Administrative Assistant is to ensure customers understand the product by providing information about products and services, take orders, process returns, answer inquiries and resolve complaints to ensure customer satisfaction.
These are the tasks we trust in you:
Comply with company guidelines to ensure quality of service.
Provide positive and professional customer support by acknowledging and resolving customer inquiries promptly to ensure customer satisfaction.
Maintains files of active orders and updates with changes to customer accounts or orders to ensure that appropriate billing documents are provided to accounting or other associated departments as required.
Oversee the import of raw material purchases and resolve customer delays, in order to ensure timely delivery of raw materials.
Manage the export operations to ensure compliance with tariff and customs regulations.
Provide office administrative support in an effort to help the company stay organized and keep the office running.
To grow in this position, it requires the following:
High school diploma, general education degree, or equivalent.
At least 3 years of Customer support and administrative related experience.
Excellent organizational skills and high-level attention to detail.
Ability to work effectively within a team and independently.
Excellent written and verbal communication and interpersonal skills, including active listening.
Service-oriented and able to resolve customer grievances.
Competency in Microsoft applications including Word, Excel, and Outlook.
Proficient database and ordering system skills.
Fluent in English Self-motivated, with a 'can-do' attitude Seeing change as opportunity and not as a threat Curious, openminded, non-discriminating Energetic, flexible, and motivated We have a SANtastic culture, means for you:
First name terms from trainee to owner No neckties and open doors Small teams to root-in and grow High degrees of freedom to create in a positive team atmosphere Flexible work hours Benefits such as team events, state-of-the-art work environment, internal and external development programs What else to know? You are rooted on-site in Vista, California We appreciate your expertise for 40 hours/week This position is available immediately however, we are happy to consider your notice period or your desired start date.
Based on your professional experience and your qualification, we offer you an attractive total compensation package starting at $41,000.
00 annual base salary.
Our competitive benefits include; 100% employer contribution toward medical and dental plans Voluntary plans, such as vision, life, and long/short-term disability plans Flexible Spending Account (Medical and Dependent care) 4% match on 401K plan (after one year of employment) PTO/SICK hours Paid holidays Year-end target bonus Are you ready to root and grow at SAN Agrow and SAN Group? We are looking forward to your application! Job Type:
Full-time Pay:
$20.
00 - $23.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
Morning shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Vista, CA 92081:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
This is not a hybrid role.
Are you available to work in-office, 8 AM - 5 PM, Monday - Friday? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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